Water

Due to the issues at the City of Houston’s NEWPP, the Authority is experiencing difficulties in meeting the high demand under the extreme weather conditions. The Authority is implementing Stage 1 of our Drought Contingency Plan immediately. The Authority’s Drought Contingency Plan request that any customer receiving water from the Authority or well owner whose well is included under the Authority’s Harris-Galveston Subsidence District aggregate water well permit:

Check for and repair all leaks, dripping faucets, and running toilets.

• Utilize water conservation measures such as displacement bags, low-flow shower heads and leak detection tablets. Additional water conservation tips can be found at www.irrygator.com;
• Limit irrigation to no more than two days per week, between 7:00 p.m. and 5:00 a.m. following the schedules below:
  • Sundays and Thursdays for single family residential customers with even-numbered street addresses.
  • Saturdays and Wednesdays for single family residential customers with odd-numbered street addresses.
  • Tuesdays and Fridays for all other customers.
  • No watering on Mondays.

Compliance to the above recommendations is voluntary.

The District has begun a project to replace all existing water meters with digital meters over a period of 2-3 years. The operator (EDP) began installing Badger Meter digital meters in 2022 with plans to generally replace the oldest meters first. EDP will notify each customer before their meter is replaced and leave a notice on the homeowner’s door when work is completed.

Digital meters allow customers to view and manage their water usage within hours by providing water consumption data in hourly intervals. The meters promote customer awareness of leaks and water consumption and allow active engagement in water conservation and leak prevention efforts. The meters have the ability to create alerts for potential leaks with no need to wait for notification from the utility or a high water bill to take action.

Customer consumption data will be accessible through Badger Meter’s EyeOnWater web portal and smartphone app. The app allows the customer to connect to their water utility account and see their latest water usage, detect leaks, and easily contact EDP.

Instructions to set up an EyeOnWater account can be found on the door hanger left after installation or www.edpwater.com/smlfud or by calling EDP at 832-467-1599.

The Stage 1 Drought Contingency Plan is being implemented at this time due to an ongoing water well repair in the District.

The goal is a 5% reduction in the use of all water and is voluntary at this time.  Please conserve water daily under the following guidelines.

1. Check for and repair all leaks including sprinkler systems, leaky faucets, and/or running toilets
2. Run sprinklers only between the hours of 7 p.m. and 5 a.m.
3. Single family customers with even-numbered addresses (or north and west side of streets) water yards on Sundays and Thursdays.
4. Single family customers with odd-numbered addresses (or south and east side of streets) water yards on Saturdays and Wednesdays
5. All other customers water on Tuesdays and Fridays.

Mandatory measures may be imposed if a water shortage continues.